1. Home
  2. FAQ
❓ Frequently Asked Questions

Sixes Live FAQ — All Your Questions Answered

From account setup to payments, bonuses, betting, and games — browse our detailed FAQ covering it all. If you still can't find your answer, our 24/7 support team is always here.

50+ FAQ
6 Category
24/7 Live Support
in Bangla Help
👤

Account & Registration

8 Questions

To open an account on Sixes Live, you need an active mobile number or email address and a strong password. During registration, enter your correct name and date of birth — these are used for KYC verification at the time of withdrawal. The entire process takes just 2–3 minutes.

Yes, creating an account on Sixes Live is completely free. There are no registration fees. Simply on the registration page Fill in your details and activate your account.

Log In Enter your username or mobile number and password. If you've forgotten your password, you can also log in via OTP — a code will be sent to your mobile, and entering it will get you straight in.

on the login page Click the "Forgot your password?" link. Enter your registered mobile number or email and a reset link or OTP will be sent to you. Set a new password and you're good to go.

Under Sixes Live's policy, each person may only register one account. Creating multiple accounts puts all of them at risk of permanent suspension, and any balance held may be forfeited.

KYC (Know Your Customer) verification confirms your identity and strengthens your account security. Completing KYC before a withdrawal speeds up the process and gives you a higher withdrawal limit. You can verify easily by uploading a photo of your National ID or passport.

Your account may be deactivated due to inactivity or for security reasons. Email support@sixeslive.com or reach out via live chat. Once your identity is verified, your account will be reactivated.

You can update your mobile number, email, and contact address yourself from your profile settings. To change your name or date of birth, contact the support team — this will be done after KYC verification.
💳

Payments, Deposits & Withdrawals

9 Questions

Sixes Live supports deposits and withdrawals via bKash, Nagad, Rocket, DBBL Mobile Banking, and bank transfer. For more details, visit the Payment Page here.

The minimum deposit on Sixes Live is just ৳200 BDT, payable via bKash, Nagad, Rocket, or any supported method. A special welcome bonus is available on your first deposit.

The minimum withdrawal is ৳500 BDT. With KYC verification completed, your maximum daily withdrawal limit is significantly higher. To check the full limits, Payment Page here.

Withdrawal requests are typically processed within 15 minutes to 24 hours. During peak times, it may take a little longer. Having your KYC verification completed ensures the fastest processing.

First, wait 30 minutes — bank or mobile banking servers can sometimes cause delays. If the issue persists, email support@sixeslive.com with your transaction ID or reach out via live chat. We'll get it sorted quickly.

Common reasons a withdrawal may be declined: incomplete KYC verification, unmet bonus wagering requirements, or an incorrect account number. Contact support to find out the reason, then correct the issue and resubmit your request.

Sixes Live does not charge any deposit or withdrawal fees. However, your mobile banking provider may apply their own charges. For details on bKash or Nagad cash-out fees, check their respective websites.

No, bonus balance cannot be withdrawn directly. Each bonus comes with specific wagering requirements — once those are met, any winnings earned from the bonus can be withdrawn. For details, Bonus Page here.

Standard accounts have a daily withdrawal limit of ৳50,000. Higher limits apply for KYC-verified users and VIP members. For full details on specific limits, Payment Page here.
🎁

Bonuses & Promotions

7 Questions

New members receive a special welcome bonus on their first deposit. To see the current bonus amount and terms, Bonus Page check here — offers are updated regularly.

Every day on Sixes Live by logging in Your daily login bonus is credited to your bonus wallet automatically. Log in 7 days in a row to unlock a special weekly reward.

A wagering requirement means you need to place a certain amount in bets using your bonus balance before you can withdraw. For example, a ৳1,000 bonus with a 10x wagering requirement means you must wager a total of ৳10,000. Only then can you withdraw any winnings earned from that bonus.

Yes, through Sixes Live's referral program, you earn a referral bonus when a friend you referred makes their first deposit. Share your referral link from your dashboard. For more details, Bonus Page here.

If you reach a certain loss amount in a given week, Sixes Live returns a portion of that loss as cashback. Cashback is typically credited to your bonus wallet every Monday. For cashback rates and terms, Bonus Page find out here.

You can enter a promo code at the time of registration or when making a deposit. Type it exactly as given — it is case-sensitive. Expired codes will not work.

Yes, Sixes Live VIP members enjoy exclusive deposit bonuses, enhanced cashback, special birthday rewards, and faster withdrawals. You can gradually move up to VIP status through regular betting.
⚽

Sports Betting

7 Questions

At Sixes Live, you can bet on 20+ sports including cricket, football, tennis, basketball, volleyball, and kabaddi. Live betting is especially popular for IPL, BPL, T20 World Cup, and Bangladesh national team matches. Sports Betting Page here.

Live betting means placing bets in real time while a match is in progress. Head to the live betting section on Sixes Live, pick an ongoing match, and place your bet on any available market. Odds shift by the second — so act fast.

Once confirmed, bets generally cannot be cancelled. However, if a match is cancelled or postponed, your stake is automatically refunded. In certain cases where a Cash Out option is available, you can close your bet at the offered value.

The minimum bet at Sixes Live is just ৳10, so you can start betting even on a small budget. Maximum bet limits vary by market and event.

Sixes Live uses decimal odds. For example, odds of 1.90 mean a ৳100 bet returns ৳190 if you win (profit of ৳90). Higher odds mean a lower chance of winning but a bigger payout. For more details, Bet Page here.

Yes, you can place parlay bets (Accumulator) on Sixes Live — combine selections from multiple matches into a single bet. If all your selections are correct, the odds multiply and you could win big. Keep in mind, one wrong selection and the entire bet is lost.

If a match is fully cancelled or abandoned, all bet stakes are automatically returned to your balance. For parlay bets, the cancelled selection is removed and the remaining selections are settled as usual.
🎮

Games & Casino

6 Questions

Sixes Live offers 500+ games including Teen Patti, Rummy, Andar Bahar, slots, roulette, blackjack, baccarat, crash games, and live dealer games. Teen Patti and crash games are the most popular among Bangladeshi players. Games Page here.

Demo mode is available on most slots and casino games. You can practice using virtual credits with no real money required. Note that winnings from demo mode cannot be withdrawn.

In live dealer games, a real dealer runs the game via live video stream, giving you an authentic casino experience from home. Live Baccarat, Live Roulette, and Live Teen Patti are among the most popular options on Sixes Live.

Yes, all games on Sixes Live are powered by RNG (Random Number Generator) technology, ensuring completely fair and verifiable outcomes. Live games are monitored by independent third-party auditors.

Yes, Sixes Live is fully mobile-optimized. It runs smoothly in the browser on both Android and iOS devices. All games load fast on mobile and are easy to navigate with touch controls.

If a game crashes or your connection drops, refresh the page or log back in. The system generally saves your last position. If the issue persists, contact support — submitting a report with evidence will get you a faster resolution.
🔒

Security & Responsible Gaming

6 Questions

Sixes Live uses SSL encryption and two-factor authentication (2FA). Your personal information and financial data are stored with the highest level of security. For added protection, enable 2FA and use a strong password.

Change your password immediately and notify us at support@sixeslive.com. Check your login history — if you spot any unrecognized device, end that session right away. If needed, contact support to request a temporary account lock.

Responsible gaming means playing for entertainment within your own means. Sixes Live lets you set deposit limits, betting limits, and session time limits. To learn more, Responsible Gaming Page here.

You can use Sixes Live's self-exclusion feature to temporarily deactivate your account for a set period — anywhere from 24 hours up to 6 months. Contact support to set this up.

Sixes Live is strictly for users aged 18 and above. Age verification is mandatory to protect minors. Your date of birth is required during registration and KYC verification.

Sixes Live never sells your personal data. Limited information may be shared with trusted partners solely for payment processing and KYC verification. For more details, Privacy Policy read here.
⚡ Quick Support
Create a New Account Log In to Your Account View Bonus Offers Payment Methods Sports Betting Browse Games Responsible Gaming
50+ Total FAQs
24/7 Support Services
6 Browse by Category
in Bangla Full Support
📂 FAQ by Category
Account & Registration Payments & Withdrawals Bonuses & Promotions Sports Betting Games & Casino Security
✉️ Direct Contact

If you don't find your answer here, our support team is always ready to help.

support@sixeslive.com
Live Chat (24/7)
Tips: For a faster resolution, contact us with your transaction ID or a screenshot.

Why choose Sixes Live?

Here's a quick look at why millions of Bangladeshi players trust us.

⚡
01
Speed

Instant Deposits & Withdrawals

Deposits via bKash, Nagad, and Rocket are processed in just minutes. Withdrawals complete within 15 minutes to 24 hours — no long waits.

🎁
02
Rewards

Daily Bonuses & Cashback

Welcome bonus, daily login rewards, weekly cashback, and VIP exclusive offers — there are rewards waiting for you at every step.

🔒
03
Security

SSL Encryption & 2FA Protection

Your data and funds are protected with top-level security. Two-factor authentication and RNG technology ensure a fully transparent and fair gaming experience.

📱
04
Benefits

Mobile-First Experience

Enjoy a seamless experience on both Android and iOS. Log in, place bets, and play games from any device — anytime, anywhere.

🏏
05
Variety

500+ Games & 20+ Sports

From cricket and football to Teen Patti, slots, and Live Casino — the entertainment never stops on Sixes Live. New games are added every week.

🤝
06
Help

24/7 Support in Bangla

For any issue, you can reach us via live chat or email in Bengali. Our team is here for you seven days a week, around the clock.

Everything You Need to Know About Sixes Live

Sixes Live is one of Bangladesh's most popular online betting and gaming platforms. Millions of Bangladeshi players bet on cricket, football, and other sports on Sixes Live every day, while also enjoying a wide range of casino games. This FAQ page is designed to give you answers to all common Sixes Live questions in one place.

How to get started on Sixes Live?

Joining Sixes Live is quick and easy. First, on the registration page and sign up for free using your mobile number or email. Once registered, make your first deposit, claim your welcome bonus, then place a bet on your favourite sports event or head over to the Games section.

One of the biggest advantages of Sixes Live is that the platform runs entirely in Bangla — the interface, support, and all notifications are available in Bangla. That makes it the most comfortable platform for Bangladeshi users.

Common Payment Concerns

Many new players wonder how safe it is to deposit and withdraw money. On Sixes Live, payments via bKash, Nagad, and Rocket are completely secure. All transactions are encrypted and monitored in real time. Withdrawals are typically processed within 15 minutes to 24 hours.

  • Minimum deposit just ৳200 — via any mobile banking method
  • Minimum withdrawal ৳500 — fastest when KYC verification is complete
  • Sixes Live does not charge any deposit or withdrawal fees
  • Higher daily withdrawal limits for KYC-verified members

The real facts about bonuses & promotions

Sixes Live offers some of the best bonuses in the market. Before using any bonus, make sure to read the wagering conditions carefully. Bonus balance cannot be withdrawn directly — you can only withdraw winnings after completing the required wagering amount. Sixes Live always publishes all terms transparently.

Responsible Gaming — Sixes Live's Commitment

Sixes Live believes betting and gaming should be a source of entertainment, not a habit. That's why we encourage every member to play within their own means and limits. Deposit limits, betting limits, and self-exclusion tools are always in your hands.

If you feel you are losing control over your betting, do not wait — Responsible Gaming Page for assistance, or reach out to our support team directly. Sixes Live always puts your well-being first.

Still have more questions?

If you can't find the answer you're looking for on this FAQ page, email us directly at support@sixeslive.com or reach out via the live chat on our website. Our Bengali-speaking support team is available 24/7.

🚀 Get Started Now

Join Sixes Live — Great Bonuses and Even Better Thrills

Register for free, claim your welcome bonus on your first deposit, and enjoy 500+ games and live Sports Betting.

Register for Free Log In to Your Account
Free Registration Minimum Deposit ৳200 24/7 Support in Bangla
বাংলা