Sixes Live Privacy Policy — Your Information Is Secure

Sixes Live A trusted online gaming and Sports Betting platform built for players in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains what data Sixes Live collects, why we collect it, and how it is kept secure.

This Privacy Policy applies to the Sixes Live website, mobile app, and all associated digital services. By using our platform, you are deemed to have consented to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.

We believe every user should have full control over their own data. With that in mind, this policy is written in plain language so you can clearly understand exactly what happens with your information.

Sixes Live only collects data that is strictly necessary to deliver our services and meet legal obligations. We do not collect excessive or unnecessary information.

Beyond the information listed above, Sixes Live does not collect sensitive personal data such as religion, political opinions, or health-related information. Our data collection practices strictly follow the principle of Data Minimization — we only collect what is necessary.

Sixes Live collects your information through several methods. It is important that you are aware of each one.

Collected directly

When you register on Sixes Live, complete a KYC form, contact our support team, or participate in a promotion, you are directly providing us with information — details you share knowingly and willingly.

Automatic collection

When you use our website or app, certain technical information is collected automatically. This includes:

• Your device's IP address and location (country level)
• Browser type, language settings, and version
• Operating system and device model
• Pages visited and navigation path (referrer URL)
• Time spent on each page

Collected from third parties

We may receive transaction confirmation data from payment providers (bKash, Nagad, Rocket) and identity verification data from KYC service providers. In such cases, we only receive verification-related data — nothing more.

Sixes Live uses your data only for specific, legitimate purposes. We will never use your information in any way that goes against your interests.

• Account Management: To create, verify, and secure your Sixes Live account.
• Payment processing: To process financial transactions for accepting deposits and processing withdrawals.
• Legal obligation: To complete KYC verification, comply with AML policies, and meet tax and regulatory reporting requirements.
• Service improvement: To analyse user experience, improve the platform, and develop new features.
• Security assurance: To detect and prevent fraud, hacking, and account theft attempts.
• Customer Support: To resolve your complaints and queries promptly and effectively.
• Promotional Communications: With your consent, to inform you about bonuses and offers (you may opt out at any time).
• Responsible Gaming: To identify unusual gaming patterns and provide assistance where needed.

We never share your data with third parties for advertising purposes, and we do not carry out profiling or run personalized ads without your consent.

Sixes Live does not buy or sell your personal data. However, limited information may be shared in certain specific circumstances — and you have the right to know about them.

Situations in which your data may be shared:

• Payment Providers: Necessary financial information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
• Identity Verification Services: Identity document details are shared with approved verification platforms for the KYC process.
• Government & regulatory authorities: Information may be disclosed to relevant authorities when required by a court order, government directive, or legal obligation.
• Technology service providers: Server hosting, data analytics, and cybersecurity providers operate on behalf of Sixes Live and are contractually bound to comply with this privacy policy.
• Corporate Restructuring: In the event of a merger or acquisition, the new entity will be bound by this Privacy Policy.

The Sixes Live website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: To maintain login sessions and ensure platform security — the platform cannot function without these.
• Functional cookies: To remember your preferred language, game categories, and account settings.
• Analytical cookies: To understand which pages are most visited and identify any issues on the site — this data is fully anonymised.
• Security cookies: To detect suspicious access to the same account from multiple devices.

You can manage cookies at any time through your browser settings. However, disabling essential cookies will prevent you from logging into your account.

Sixes Live does not retain your data longer than necessary. A specific retention period is defined for each type of information.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified. Data relevant to any ongoing legal dispute may be retained until the matter is resolved.

At Sixes Live, you have full rights over your own data. All of your rights are set out in detail below:

Sixes Live is a platform strictly for adults aged 18 and above. We do not collect personal information from minors under any circumstances, and minors are not permitted to open an account.

• Age verification is mandatory during the registration process.
• Age is verified during the KYC process through a national ID card or birth certificate.
• If a minor's account is identified, it will be closed immediately and all balances will be refunded.
• If you believe your child is using our platform, please contact us immediately.

Sixes Live reserves the right to update this privacy policy at any time. For significant changes that affect user rights, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will appear when you log in to the platform.
• A banner notice will be displayed on the website homepage.

Continued use of Sixes Live after any changes have been made will be considered acceptance of the updated policy. The date of each update will be noted at the top of this page.

We always keep an archive of previous versions. Contact support if you would like to view an earlier version.

For any privacy-related questions, complaints, or to exercise your rights, please reach out to our dedicated privacy team:

• 📧 Email: support@sixeslive.com
• 💬 Live Chat: Available 24/7 — click the chat icon at the bottom right of the platform.
• 📋 FAQ: FAQ page View.

We typically respond to all privacy-related requests within 72 hours. More complex matters may take a little longer, but you will be kept updated.